You’ve got a plan, you’ve got a structure – now you need to deliver.

Delivering what you say you are going to is critical to your business. You need to understand your client and your supplier. You need to make the most of your relationships with them, but how much time do you spend looking after them, understanding them and ensuring you meet their needs?

How can 318 add value to this part of your business activity? We help you to understand the value of each element of your supply chain. Starting with your existing client base, identifying which clients are good for your business and which are costing you money or by undertaking focussed market research, we can help you to develop strategies to grow, clean or consolidate the most important asset you have, your customers. By carrying out profiling exercises we can help you prioritise key clients or identify those that do not earn you money. Identification of key clients also allows us to find trends in their habits making new clients easier to target. Focussed market and customer research to determine decision makers and buying processes for your clients, or for clients you want but don’t yet have!

Do you get the best deal from your suppliers? Is there opportunity for rationalisation and getting a better deal by committing to fewer suppliers?

We can help by looking at your suppliers to see if there are alternatives, or better deals that can be done. Review of stock types, levels and delivery frequency can all deliver substantial improvements in cash flow and capital usage.

318 can help you deliver on your promises and deliver your goals.